# Can I Change My Order?

> Once an order is placed on Gametime it cannot be modified All sales are final What cant be changed after purchase  Seat row or section Number of tickets 

Source: https://support.gametime.co/en_us/can-i-change-my-order-HyYcQSlMfx

Last updated: 2026-06-17T16:12:57.558Z

Once an order is placed on Gametime, it cannot be modified or exchanged. All sales are final.

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Why can't I make changes?

When you complete a purchase, your tickets are secured and the seller is notified immediately. Because of this, we're unable to swap, adjust, or cancel any part of your order.

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What if I need different seats or more tickets?

You're welcome to place a new order for additional tickets or a different section. Just keep in mind that your original order will remain active and is not eligible for a refund or exchange.

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What if something is wrong with my order?

If there's an issue with your tickets (wrong event, not as described, etc.), please reach out to our support team and we'll take a look. You can chat with us via the app or via the chat box to the right on this page if you're on web!