# Changes to Your Event

> Postponed Events      As a marketplace, we don't own our inventory and our sellers have a final sales policy. With that in mind, we would not be able to issu...

Source: https://support.gametime.co/en_us/changes-to-your-event-Bk8ykWyaq

Last updated: 2026-03-25T17:44:54.887Z

###### Postponed Events

A postponed event is an event that was changed from its original time or date, but has not yet been canceled or rescheduled. When there is an update on your event, our team will proactively reach out with the details by email!

###### Rescheduled Events

If your event is rescheduled for a new time or date and the venue confirms they’ll accept the original tickets for the event, then your tickets will be valid to scan in at the new time/date for the event and are ineligible for a refund. Our team works hard to give you the details about rescheduled events as quickly as possible.

###### Canceled Events

Gametime assesses which event(s) qualify as canceled, based on official information and confirmation given by the event promoter, league, or venue. Postponed events do not qualify as canceled, even if there’s no rescheduled date yet.   
We will issue a refund _if_ we’ve confirmed your event is cancelled and the tickets aren’t valid for any future date. The refund will go to your original payment method as quickly as possible. Please allow 5-7 business days for processing.   
  

  

Please know: as a marketplace, we don't own our inventory and our sellers have a final sales policy.