# Using a Gametime Promo Code & Applying a Gametime Credit to your Order

> Promo Codes      To add a promo code to your account, visit the “Profile” section of the app and tap “Redeem Code.” Codes must be red...

Source: https://support.gametime.co/en_us/using-a-gametime-promo-code-applying-a-gametime-credit-to-your-order-HksXS8xa9

Last updated: 2026-03-25T17:45:02.073Z

###### Promo Codes

To add a promo code to your account, visit the “Profile” section of the app and tap “Redeem Code.” Codes must be redeemed pre-purchase to apply to your ticket order.

###### Determining if you have an Available Credit

You can determine if you have an available credit on your account by visiting the profile section of your app and checking the "Gametime Credit" section. If you think you should have a credit on your account and you are unable to view it, double-check to make sure you are signed into your account using the email address the credit was issued under. 

  

![](https://cdn.kustomerhostedcontent.com/media/5ff34d4f2e2de5e58056fa86/d63f6e7155297f89f2310ff64dc6d7a5.jpg)

  

  

  

###### Applying a Gametime Credit to your Order

If you have a Gametime credit on your account, it will appear at check-out with a toggle switch. If the switch is green, you are good to go! If there is any remaining balance due after your credit is applied, this amount will be shown and charged to your selected payment method. If there is no remaining balance, you will see $0 due on the check-out screen, as seen below: 

![](https://cdn.kustomerhostedcontent.com/media/5ff34d4f2e2de5e58056fa86/5e6d040d2c6656caf0b579f2036ddf5e.jpg)